- - Experience as a Travel Consultant, Travel Agent, or in airline ticketing.
- - Knowledge of airline fares, ticketing, and hotel bookings.
- - Familiarity with visa requirements and travel documentation.
- - Strong communication and interpersonal skills.
- - Bachelor's degree in Tourism, Hospitality, Business, or a related field.
- - IATA or GDS certification (Sabre, Amadeus, or Galileo) is a plus.
- - Proficiency in Microsoft Office and online booking tools.
- - Detail-oriented, well organized, and able to work under pressure.
- - Advise clients on destinations, itineraries, and travel options.
- - Plan and book flights, hotels, transfers, and tours.
- - Prepare travel quotations and documents for clients.
- - Deliver a smooth, personalized travel experience from inquiry to return.
- - Respond to client inquiries by phone, email, and in person.
- - Build travel itineraries that match each client's needs and budget.
- - Handle bookings, changes, cancellations, and refunds.
- - Guide clients on visas, travel insurance, and required documents.
- - Coordinate with airlines, hotels, and travel partners.
- - Maintain client records and follow up to encourage repeat business.